Insurance smash repairs.
Many policies let you choose who repairs your car. Tell your insurer you want Westwide Auto Group in Malaga and we’ll deal with the assessor, the quote and the paperwork.
Insurance claimsYou shouldn’t have to chase anyone. Once the claim is lodged, we take it from there.
How an insurance smash repair works with us
We send our quote and photos to your insurer, meet the assessor, and get approval before work starts. If we find more damage once panels come off, we handle the extra approval too.
You’ll get updates while the car is with us, and you pay your excess when you collect.
Can I choose my own smash repairer?
Many car insurance policies let you choose your repairer, though some limit the choice. Check your policy wording or ask your insurer when you lodge the claim, and tell them you’d like Westwide Auto Group in Malaga.
Covered here.
Quote to your insurer
Itemised quote and photos sent straight to them.
Assessor visits
We meet the assessor and walk them through the damage.
Extra approvals
Hidden damage found mid-repair is approved without you chasing.
Not-at-fault claims
We work with the other party’s insurer as well.
Progress updates
You’ll know where the repair is up to.
Private alternative
Not claiming? Same quote, and you pay only for the work you approve.
Step by step.
- 01
Lodge your claim
Call your insurer and lodge the claim as usual.
- 02
Choose Westwide
Ask for Westwide Auto Group as your repairer, if your policy allows.
- 03
Assessment
We quote, the assessor approves, and we book the car in.
- 04
Repair and collect
We repair it, and you pay your excess at collection.
Questions, answered.
Can I choose my own repairer in WA?
Many policies let you, but it depends on your insurer and policy type. Check your policy wording or ask when you lodge the claim, and request Westwide Auto Group in Malaga.
Do I pay my excess to you?
Usually yes, when you collect the car. Your insurer confirms the excess amount, and we’ll remind you before pick-up.
What if more damage is found during the repair?
We photograph it and send it to your insurer for approval before doing the extra work, so you don’t need to chase anyone.
What if the accident wasn’t my fault?
We can work with the at-fault driver’s insurer as well. Bring their details and your claim number and we’ll take it from there.
Got damage?
Send a photo.
Lodged a claim? Tell us your insurer and we’ll take it from there.
56 Holder Way, Malaga