Short answer: often, yes. Many car insurance policies in Western Australia let you nominate your own repairer, but some policies limit the choice or only offer it on certain cover levels. Your policy wording, the Product Disclosure Statement (PDS), is where to check.
How to check your policy
- Search your PDS for “choice of repairer”, “repairer of your choice” or “nominate a repairer”.
- If you can’t find it, ask your insurer when you lodge the claim.
- Check whether choosing your own repairer changes your excess or the claim process.
How to ask for Westwide
When you lodge the claim, tell your insurer you’d like your car repaired by Westwide Auto Group, 56 Holder Way, Malaga WA 6090. We’ll send our quote and photos to your insurer, meet the assessor, and get approval before work starts.
What if my insurer sends me somewhere else?
If your policy allows a choice of repairer, you can ask for your preferred repairer instead. If it doesn’t, the insurer’s network repairer may be the only option for that claim. Either way, you can still ask us for a private quote to compare.
Written by the team at Westwide Auto Group, 56 Holder Way, Malaga WA 6090.
